Track description

The future of sustainable, social, and economic growth and prosperity relies on designing and shaping intelligent communities and organisations to drive knowledge-driven, technology-enabled, human-centred, and intelligence-led innovation for value creation within society.

Digital transformation processes and the rise and diffusion of artificial intelligence help enhance knowledge creation and sharing, enabling smart communities and organisations that rediscover a relational view in developing open and collaborative spaces that drive sustainable shared value creation within social, business, and digital ecosystems. Intelligent communities and organisations rely on human capital, using technologies to improve human capabilities of employees at work in generating new solutions and approaches to problem solving, dealing with crisis and emergency management.

Future intelligent communities and organisations develop and combine artificial and human intelligence to drive intelligence(s) as an asset and competence for organisational development, value and knowledge creation, and management towards sustainability. Technologies help enhance social and organisational intelligence opening to intelligence-human-centred communities and organisations. Intelligence effectively shapes the fitness of an organisation. Intelligence-led organisations and communities are seeking new ways to strengthen human-artificial interaction and integration, extend human cognition and enhancement, improve innovation and creativity, promote diversity-led as well as inclusive work environments and creative spaces, and drive strategic and organisational changes.

Artificial intelligence enables the relationships among humans, organisational performances, and capabilities. Rediscovering the role and importance of intelligence between human and artificial offers opportunities for rethinking the future of smart organisations and communities able to deal with challenges of ethical and sustainable performance by enabling value co-creation processes and smart growth. Urban spaces and organizations offer opportunities for collective, human, and artificial intelligence to rise by enhancing knowledge and learning management and value creation processes.

The track aims to open the debate on theoretical and empirical studies that focus on the rise of intelligent communities and organizations dealing with digitalisation and artificial intelligence to develop a smart and inclusive mindset and design for sustainable value creation, quality of life and work environments, social innovation and change, and learning and knowledge management issues within business and urban ecosystems.