COVID-19 global
crisis showed
how critical is
to manage
intangible
resources over
the physical
barriers imposed
by social
distances and
work from home
phenomena.
Knowledge
management is
responsible for
all the
organizational
processes
dealing with
knowledge
creation,
acquisition,
storage,
transfer,
sharing,
transformation,
translation and
usage, which
imply data and
information
leveraging. The
Great Reset
challenges
knowledge
management with
new visions and
capabilities to
integrate AI
applications and
to reconsider
the dynamics
between humans
and the
disruptive
information
technologies.
Also, knowledge
management
should be able
to cross the
organizational
borders and to
manage the
knowledge flows
with suppliers
and customers
and to
contribute to
the dynamics of
knowledge
networks.
Business
strategies
should
incorporate
knowledge
strategies with
their deliberate
and emergent
components.
Papers designed
for the
Knowledge
management track
should be
focused on the
following issues,
or any other
issues
associated with
them:
• Knowledge
dynamics
models and
their
practical
implications.
• Knowledge
creation and
acquisition
at the
individual
and
organizational
levels.
• Knowledge
sharing,
knowledge
hiding and
hoarding.
• Knowledge
translation
models and
their
applications.
• Knowledge
flows within
organizations
and across
their
borders.
• Customer
knowledge
management,
open
innovation
and value
co-creation.
• Knowledge
networks and
their
dynamics.
• Learning,
unlearning
and
re-learning
processes.
•
Organizational
learning and
the learning
organizations.
• Developing
knowledge
strategies
and
integrating
them into
the business
strategies.
• Knowledge
management
and
digitalization,
including AI
challenges.
• Designing
knowledge
critical
infrastructures
for
increasing
resilience
and
achieving
sustainability.
• Knowledge
vulnerabilities
and
knowledge
risks.
• The future
of knowledge
management.
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