8th Business Systems Laboratory
International Symposium






Constantin Bratianu
Professor Emeritus of Strategic Management and Knowledge Management at the UNESCO Department for Business Administration, Bucharest University of Economic Studies, Romania -President of International Associaciation of Knowledge Management


COVID-19 global crisis showed how critical is to manage intangible resources over the physical barriers imposed by social distances and work from home phenomena. Knowledge management is responsible for all the organizational processes dealing with knowledge creation, acquisition, storage, transfer, sharing, transformation, translation and usage, which imply data and information leveraging. The Great Reset challenges knowledge management with new visions and capabilities to integrate AI applications and to reconsider the dynamics between humans and the disruptive information technologies. Also, knowledge management should be able to cross the organizational borders and to manage the knowledge flows with suppliers and customers and to contribute to the dynamics of knowledge networks. Business strategies should incorporate knowledge strategies with their deliberate and emergent components.


Papers designed for the Knowledge management track should be focused on the following issues, or any other issues associated with them:

Knowledge dynamics models and their practical implications.

Knowledge creation and acquisition at the individual and organizational levels.

Knowledge sharing, knowledge hiding and hoarding.

Knowledge translation models and their applications.

Knowledge flows within organizations and across their borders.

Customer knowledge management, open innovation and value co-creation.

Knowledge networks and their dynamics.

Learning, unlearning and re-learning processes.

Organizational learning and the learning organizations.

Developing knowledge strategies and integrating them into the business strategies.

Knowledge management and digitalization, including AI challenges.

Designing knowledge critical infrastructures for increasing resilience and achieving sustainability.

Knowledge vulnerabilities and knowledge risks.

The future of knowledge management.